1. Order Timing:
Retail orders will ship the same business day if placed before the cut-off time of 12:00 PM EST. All orders after 12:00 PM EST will be shipped the following business day. Most orders will be delivered within 3-7 business days in the continental US.Once your order is shipped, you will receive an email containing your tracking information.
ur business days do not include weekends and major holidays.
Your method of payment will not be charged immediately after checkout. Once your payment has been processed, you will receive a confirmation email. In the case that an item is out of stock, we may cancel your order and not charge you. We accept most major credit cards and PayPal. If your payment was not processed or your card was declined, we may contact you for more information.
We do not take orders over the phone and all orders must be placed online. If you are having issues placing an order, contact us at firstname.lastname@example.org
Returns are accepted within 30 days of purchase. Return items must be unworn, unused, and in original packaging. We cannot accept returns for used socks for hygiene reasons. Please call our office at 855-457-6257 or email us at email@example.com for instructions on how to return items you ordered. Please do not return an item to us without contacting us first. We reserve the right to refuse a return if the return was not approved and if the returned socks were used or worn.
If your order was not shipped accordingly, we will provide the return labels and pay for the return shipping.